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How 502 Home Services Works

We connect Louisville homeowners with trusted contractors through our unique Trust Score system - no fake reviews, just objective metrics.

For Homeowners

1Search for Services
Browse our directory of verified contractors by category, neighborhood, or search for specific services.
2Compare Trust Scores
View objective Trust Scores based on on-time delivery, budget accuracy, and communication from real homeowners.
3Submit Trust Checks
After hiring a contractor, submit a Trust Check to help other homeowners make informed decisions.

For Contractors

1Claim Your Business
Verify your business through phone, email, or document verification to get started.
2Build Your Reputation
Earn Trust Checks from satisfied customers to build your Trust Score and attract more clients.
3Grow Your Business
Upgrade to Pro for enhanced visibility, Trust Score display, and priority placement in search results.

What is a Trust Score?

Unlike traditional star ratings that can be manipulated, our Trust Score is calculated from objective metrics reported by homeowners:

On-Time (30%)

Did they show up and finish when promised?

Budget (30%)

Was the final cost close to the estimate?

Communication (20%)

Were they responsive and clear?

Hire Again (20%)

Would the homeowner hire them again?